Returns or Exchanges

All returned merchandise must be unregistered, in complete original manufacturer's packaging, same condition as sold, with all accessories, literature, instructions, documentation and blank warranty cards.

Return period:

No returns on:

• Underwater equipment once submerged.
• Printers once ink cartridges are installed.
• TVs, combos, and monitors 25" and larger.
• Blister-packed items once opened.
• Original manufacturer computers, computer products, software once opened.
• Custom-built computers & non-linear systems (and parts installed).

Rules & Policies:

No returns will be accepted without an RMA #.  For authorization call 800-486-4624.

Defective items may be repaired or exchanged at our discretion for the same or manufacturer's equivalent model only.

Not responsible for personal data or items left in returned merchandise.

If any of the above conditions are not met, Imaging Products reserves the right to refuse the return or charge a restock fee of not less than 15%, at our sole discretion.

Please inspect your purchase carefully. Claims for damaged / missing items must be received within two (2) business days of receipt of merchandise.

Refunds on returned items which were paid for by credit card, PayPal or Purchase Order will only be made by crediting the account charged for the purchase. Refunds on returned items which were paid for by check will only be made by check after a 10-day waiting period.

Manufacturer's rebate information is provided for informational purposes only and does not promise or imply eligibility to receive the rebate.

Gift Cards are redeemable for merchandise only and are not transferrable. It may not be redeemed for cash. It will not be replaced if lost or stolen.